Privacy Policy

Introduction

Protecting the privacy of our customers is very important to us, which is why we are committed to protecting the personal information of our users. The personal information we collect is collected through forms and through the interactivity established between you and our website. Please make sure that all information you provide will be treated confidentially and will under no circumstances be disclosed to any other organizations or sold to a third party.

Forms and interactivity

Information collected: your personal or business information such as names, addresses, email addresses and is collected through online forms:

• Website registration form
• Registration form for our newsletter
• Payment form

Determine the purpose of personal information collected

Collection purposes: we use the information collected for the following purposes:

• To send information and promotional offers
• To compile statistics
• To keep in touch and correspond
• To optimize the management of the website (presentation, organization)
• To receive feedback

Consent to collection, use and disclosure of personal information

Explicit consent: By using the Agrico Plastics Limited website and providing your personal information by completing the fields in the forms on the agricoplastiques.com website or by any other means, you expressly consent to the collection, use and storage of disclosure of your information in accordance with our privacy policy. Agrico Plastics Limited exclusively collects information essential to the management of its activities, as well as the specific objectives for which it is obtained, in particular to respond to your requests. We will not use or disclose your personal information for any purpose other than those set out in our policy or sold to any third party.

Limits on the collection of personal information

Limitations of use: as a matter of principle of transparency and ethics in the collection and use of users' personal data, Agrico Plastics Limited undertakes to collect personal information in an ethical manner and in compliance with the law, by not using only legal and honest methods. Agrico Plastics Limited will only use the personal information you provide in the specific context for which it was collected.

Cookies and similar technologies

Since we strictly use cookies necessary for the proper functioning of the site, you must accept these cookies to browse our website. The main objective of these cookies is to improve your browsing experience by ensuring the optimal functioning of our services. They do not collect personal data and are not used for tracking or advertising purposes. At any time, users of our website can delete cookies in their browser settings. We are committed to transparency and cookie control to protect the privacy of our users.

User control rights

We strongly believe in your right to privacy and control over your own personal data. You have the right to know what information is collected about you, how it is used, and with whom it is shared. Here are some of your essential rights:

Right of access: You have the right to request and receive a copy of the personal information we hold about you. This lets you know what data we hold and how it is processed.

Right to rectification: If the information we hold about you is inaccurate or incomplete, you have the right to request its correction or updating. We are committed to ensuring that your information is accurate and up to date.

Right to deletion: You have the right to request deletion of your personal data in certain circumstances. This may be the case if the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent to its use. The right to object allows you to refuse the use of your data for specific purposes mentioned during collection.

The right of withdrawal allows you to request the deletion of your personal data, for example, from our mailing lists. To exercise these rights, you can contact us by telephone at (450) 471-2772, by email, through our “Contact Us” web page or by post at 675 de la Sablière, Bois-des-Filion, Qc, J6Z 4T2.

We want you to fully understand your data protection rights and be able to exercise them easily if you wish. If you have any questions about how we use your personal data or if you would like to exercise any of these rights, please do not hesitate to contact us. Your privacy and trust are our top priority. 

Data security: We take the security of your personal data very seriously. Any personal data you provide is immediately encrypted via SSL upon entry, ensuring its confidentiality while it is transferred over the Internet. We assure you that when transmitting your information, particularly when placing online orders, such as your name, address and credit card numbers, none of this data circulates unencrypted on the Internet. This ensures complete protection of your privacy and sensitive information. Additionally, to further enhance security, our website does not store credit card numbers, ensuring complete peace of mind when transacting online.

Security

Security Measures: We attach paramount importance to the protection of your personal information. To guarantee the security of this data, we have set up a highly secure environment. Our team is trained to strictly respect the confidentiality of your information. Here are the measures we use to ensure the security of your personal information:

• Access management: only authorized people have access to your data.
• Network monitoring software: We use specialist software to continuously monitor our network for suspicious activity.
• Computer backup: your information is regularly backed up in secure systems to prevent any loss of data.
• Username/password: access to your information is protected by secure usernames and passwords.
• These measures ensure that your personal information is protected against unauthorized access and misuse.
• We will keep your information in secure data storage to protect it from unauthorized access.

Transmission of personal information online: We are committed to retaining your personal information for as long as it is necessary to achieve the purposes defined or required by law. We implement rigorous measures to prevent potential risks such as loss, misuse or modification of data. However, it is important to note that Agrico Plastics Limited cannot guarantee the total absence of such events.

It is imperative that you take responsibility for the security of your passwords and logins. Never disclose this information to anyone. Please note that any personal information disclosed in public areas of our websites may be collected and used by third parties, sometimes resulting in unsolicited messages. Although we implement cutting-edge technologies to secure your transactions, no system is completely risk-free. We inform you that the transmission of personal information online is done at your own risk, and you remain solely responsible for the confidentiality of your information.

We undertake to respect the legislative provisions in force in the province of Quebec and to maintain a high level of confidentiality in the processing of your data. However, it is important to recognize that using the Internet to transmit personal information always carries a certain level of risk.

User account, password and security

User Responsibility: Individual responsibility for data security is paramount. Users play a vital role in protecting their personal information. It is crucial to recognize that data security is a shared responsibility between the user and the service provider.

We encourage our users to take proactive steps to ensure the privacy of their information, particularly when it comes to managing their passwords and account information. This includes practices such as creating strong, unique passwords, protecting those passwords from unauthorized access, and implementing additional security measures where possible, such as two factors.

If access to the agricoplastiques.com site requires you to open an account, you are fully responsible for maintaining the confidentiality of your username and password. You are also responsible for any activity that occurs on your account. You must notify us immediately in the event of any unauthorized use of your account or any other breach of security. To do this, you can contact us by telephone at (450) 471-2772, by email, by our “Contact us” web page or by post at 675 de la Sablière, Bois-des-Filion, Qc, J6Z 4T2.

Please note that Agrico Plastics Limited cannot be held responsible for any damage you may suffer as a result of a third party's use of your account or password, whether you are informed or not. However, you could be held liable if Agrico Plastics Limited or a third party suffers damage following unauthorized use of your account or password. It is strictly prohibited from using someone else's account without authorization from the holder.

By taking these simple, yet important steps, users can significantly help strengthen the security of their personal data and reduce the risk of privacy breaches. We are here to provide advice and support, but the ultimate responsibility for the security of personal information lies in the hands of each user.

Legislation

We reaffirm our commitment to strictly respect privacy legislation in Quebec. The privacy of our users' data is our priority. We comply with laws regarding the collection, use and disclosure of personal information. Your data is processed with integrity and security. We continually work to maintain the trust you place in us by ensuring full compliance with the highest data protection standards. You can use our services with confidence, knowing that we comply with local laws and are committed to protecting your privacy.

Policy changes

We reserve the right to update our Privacy Policy from time to time to reflect changes in our data collection and use practices. Users are recommended to regularly review our Privacy Policy to stay informed of any changes. By continuing to use our services after changes are posted, users accept the revised terms of the Privacy Policy.

Questions and concerns

If you have any questions or concerns regarding our privacy policy or the handling of your personal information, please do not hesitate to contact us. To do this, you can contact us by telephone at (450) 471-2772, by email, by our “Contact us” web page or by post at 675 de la Sablière, Bois-des-Filion, Qc, J6Z 4T2. Our team is here to answer your questions and provide you with all the necessary assistance regarding confidentiality and data protection.